PREARRANGED GIFT PACKAGES
We are pleased offer FREE shipping and delivery on all of our prearranged gifts.
Any individual items purchased separately will be subject to shipping costs calculated based on weight at time of checkout.
If you purchase a gift basket and wish to add an item to your basket, shipping charges will apply to the additional item (s). Please feel free to contact us if you have any questions.
We offer Canada wide standard shipping via Canada Post. Shipping is FREE on all prearranged gift packages and for individual items, shipping rates will be calculated based on weight at check out.
Please allow 3-5 business days for processing and packaging. You will receive a tracking number when your order has been fulfilled and processed by Canada Post.
Please note that when we ship to general receiving offices of medical facilities / hospitals, any item received by the facility will constitute delivery. Please understand that delivery of the package to the patient from the medical facility receiving center is not within our control. Please plan accordingly and if you have any doubt that a patient may no longer be at the facility within 1-2 days after scheduled delivery, please make other "Ship To" arrangements at the time of ordering.
Ant + Oak guarantees all gifts shipped will have the general look and product assortment as the photos used to represent them. (Substitutions are allowed as long as the value is equal or greater to the substituted product. We will do our best to substitute within the same family of products at all times if a substitution is necessary including color variations)